NRP Services

All Systems Operational

NRP Production Operational
90 days ago
99.92 % uptime
Today
Agreement Change Request Operational
90 days ago
99.05 % uptime
Today
Agreement Validator Operational
90 days ago
100.0 % uptime
Today
Customer Operational
90 days ago
99.91 % uptime
Today
Digital Signing Operational
90 days ago
99.99 % uptime
Today
Document Archive Operational
90 days ago
100.0 % uptime
Today
Encumbrance Ranking Operational
90 days ago
99.99 % uptime
Today
Fee Type Operational
90 days ago
100.0 % uptime
Today
Land Registry Operational
90 days ago
99.9 % uptime
Today
Loan surveillance Operational
90 days ago
100.0 % uptime
Today
Mortgage Calculation Operational
90 days ago
99.8 % uptime
Today
Mortgage Agreement Operational
90 days ago
99.91 % uptime
Today
Mortgage Loan Operational
90 days ago
100.0 % uptime
Today
Mortgage Proposal Operational
90 days ago
100.0 % uptime
Today
Product Catalog Operational
90 days ago
100.0 % uptime
Today
Real Property Operational
90 days ago
99.99 % uptime
Today
X-act Operational
90 days ago
100.0 % uptime
Today
TotalKreditXperten Operational
90 days ago
100.0 % uptime
Today
Credit Score Operational
90 days ago
100.0 % uptime
Today
Self service solutions Operational
90 days ago
100.0 % uptime
Today
Xportalen Operational
90 days ago
100.0 % uptime
Today
ES1 Environment Operational
90 days ago
99.93 % uptime
Today
ES1 - environment smoke test status Operational
90 days ago
99.86 % uptime
Today
ES1 - Mortgage Loan Operational
90 days ago
99.92 % uptime
Today
ES1 - Real Property Operational
90 days ago
99.95 % uptime
Today
ES1 - Customer Operational
90 days ago
99.95 % uptime
Today
ES1 - Product Catalog Operational
90 days ago
99.95 % uptime
Today
ES1 - Fee Type Operational
90 days ago
99.95 % uptime
Today
ES1 - Mortgage Proposal Operational
90 days ago
99.95 % uptime
Today
ES1 - Agreement Change Request Operational
90 days ago
99.95 % uptime
Today
ES1 - Digital Signing Operational
90 days ago
99.95 % uptime
Today
ES1 - Encumbrance Ranking Operational
90 days ago
99.95 % uptime
Today
ES1 - Mortgage Agreement Operational
90 days ago
99.9 % uptime
Today
ES1 - Document Archive Operational
90 days ago
99.73 % uptime
Today
ES1 - Mortgage Calculation Operational
90 days ago
99.95 % uptime
Today
ES1 - Agreement Validator Operational
90 days ago
99.95 % uptime
Today
ES1 - Land Registry Operational
90 days ago
99.95 % uptime
Today
ES1 - Loan Surveillance Operational
90 days ago
99.95 % uptime
Today
Credit Score Operational
90 days ago
99.95 % uptime
Today
ET1 environment Operational
90 days ago
99.97 % uptime
Today
ET 1 environment smoke test status Operational
90 days ago
99.92 % uptime
Today
ET1 - Mortgage Loan Operational
90 days ago
99.97 % uptime
Today
ET1 - Real Property Operational
90 days ago
100.0 % uptime
Today
ET1 - Customer Operational
90 days ago
100.0 % uptime
Today
ET1 - Product Catalog Operational
90 days ago
100.0 % uptime
Today
ET1 - Fee Type Operational
90 days ago
100.0 % uptime
Today
ET1 - Mortgage Proposal Operational
90 days ago
100.0 % uptime
Today
ET1 - Agreement Change Request Operational
90 days ago
100.0 % uptime
Today
ET1 - Digital Signing Operational
90 days ago
100.0 % uptime
Today
ET1 - Encumbrance Ranking Operational
90 days ago
100.0 % uptime
Today
ET1 - Mortgage Agreement Operational
90 days ago
99.94 % uptime
Today
ET1 - Document Archive Operational
90 days ago
99.79 % uptime
Today
ET1 - Mortgage Calculation Operational
90 days ago
100.0 % uptime
Today
ET1 - Mortgage Calculation Operational
90 days ago
100.0 % uptime
Today
ET1 - Agreement Validator Operational
90 days ago
100.0 % uptime
Today
ET1 - Land Registry Operational
90 days ago
100.0 % uptime
Today
ET1 - Loan Surveillance Operational
90 days ago
100.0 % uptime
Today
ET1 - Credit Score Operational
90 days ago
100.0 % uptime
Today
General announcements Operational
Telephony Operational
90 days ago
100.0 % uptime
Today
NRP-Support Telephony Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Resolved - We have done a rollback of bond prices legacy service and the are now returning OK on requests
Dec 5, 09:43 CET
Investigating - Symptom: Alerts on mortgage-calculation/partner/create-portfolio-calculation-loan-sizing

reference: INC0016947

Technical impact: errors when calling bond prices not receiving any values

Business impact: not able to create calculations

We are investigating the issue

Next status: 10:30

Dec 5, 09:14 CET
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Resolved - This incident has been resolved.
Dec 1, 09:38 CET
Update - Issue has been resolved.
Dec 1, 09:37 CET
Investigating - Symptom: Environment not functional

Reference: INC0016094

Technical impact: Environment not functional

Business impact: Not possible to test

Next status: 10:15

Dec 1, 08:41 CET
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Postmortem - Read details
Dec 3, 12:24 CET
Resolved - The issue has been resolved, and the archive is operational again.
Nov 28, 14:42 CET
Update - We are still investigating the issue.

Next status: 15:15

Nov 28, 14:26 CET
Investigating - Symptom: Problems with archive

Reference: CS0185075

Technical impact: Error 500 when contacting BEC Archive

Business impact: Unable to archiving/reading documents in ES1

Next status: 14:30

Nov 28, 13:49 CET
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Postmortem - Read details
Nov 25, 12:08 CET
Resolved - The test archive has become accessible again
Nov 25, 09:11 CET
Investigating - Symptom: Faling to get access to test archive

Reference: INC0015262

Technical impact: not able to archive documents

Business impact: not able to test.

Next status: 10:00

Nov 25, 08:43 CET
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.