Symptom
Failing test and errors on accessing the document archive.
Impact
Internal and external testers and systems relying on the ET1 environment.
Root cause
The access to the test archive was closed by external provider.
Resolution
In cooperation with the external provider, the need for access to the test archive was reevaluated and was opened again after discussing the issue.
Actions
Discussions about priority and communication of scheduled maintenance/downtime in the test archive has been initiated.
Reference: INC0015262
Event started at: 08:00
Event ended at: 09:09