All Systems Operational

Uptime over the past 90 days. View historical uptime.
NRP Production Operational
Agreement Change Request Operational
Agreement Validator Operational
Customer Operational
Digital Signing Operational
Document Archive Operational
Encumbrance Ranking Operational
Fee Type Operational
Land Registry Operational
Loan surveillance Operational
Mortgage Calculation Operational
Mortgage Agreement Operational
Mortgage Loan Operational
Mortgage Proposal Operational
Product Catalog Operational
Real Property Operational
X-act Operational
TotalKreditXperten Operational
Credit Score Operational
Self service solutions Operational
Valuation Operational
Xportalen Operational
ES1 Environment Operational
ES1 - environment smoke test status Operational
ES1 - Mortgage Loan Operational
ES1 - Real Property Operational
ES1 - Customer Operational
ES1 - Product Catalog Operational
ES1 - Fee Type Operational
ES1 - Mortgage Proposal Operational
ES1 - Agreement Change Request Operational
ES1 - Digital Signing Operational
ES1 - Encumbrance Ranking Operational
ES1 - Mortgage Agreement Operational
ES1 - Document Archive Operational
ES1 - Mortgage Calculation Operational
ES1 - Agreement Validator Operational
ES1 - Land Registry Operational
ES1 - Loan Surveillance Operational
Credit Score Operational
ES1 - Valuation Operational
ET1 environment Operational
ET 1 environment smoke test status Operational
ET1 - Mortgage Loan Operational
ET1 - Real Property Operational
ET1 - Customer Operational
ET1 - Product Catalog Operational
ET1 - Fee Type Operational
ET1 - Mortgage Proposal Operational
ET1 - Agreement Change Request Operational
ET1 - Digital Signing Operational
ET1 - Encumbrance Ranking Operational
ET1 - Mortgage Agreement Operational
ET1 - Document Archive Operational
ET1 - Mortgage Calculation Operational
ET1 - Mortgage Calculation Operational
ET1 - Agreement Validator Operational
ET1 - Land Registry Operational
ET1 - Loan Surveillance Operational
ET1 - Credit Score Operational
ET1 - Valuation Operational
General announcements Operational
Telephony Operational
NRP-Support Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

ET1: Encumbrance ranking failing
Resolved - Issue has been resolved by restarting failing service.
Sep 14, 10:28 CEST
Investigating - Symptom: Encumbrance ranking failing
Reference: INC0071054
Technical impact: Encumbrance ranking receives 500 from real property
Business impact: Creation of agreements failing
Next status: 10:45
Sep 14, 09:08 CEST

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

P0: E-nettet Issues Affecting NRP and Xportalen
Resolved - Issue has been resolved.
Sep 11, 12:19 CEST
Identified - Problem has been identified to enettet and we are in direct dialogue with E-nettet.

Next status: 13:00
Sep 11, 11:45 CEST
Investigating - Symptom: Disruption to the Land Register (Tingbogen) service provided by E-nettet.
Reference: INC0070808
Technical impact: match failing
Business impact:
NRP: Issues should "only" affect properties that have not recently achieved a Land Register match.
Xportalen: Pulling Land Register entries is currently disabled, which will prevent matching encumbrances during loan assessment in Loan Cases.

Next status: 13:00
Sep 11, 11:38 CEST

Sep 10, 2026

No incidents reported.

Sep 9, 2026

P0: We are experiencing outage
Postmortem - Read details
Sep 9, 14:59 CEST
Resolved - This incident has been resolved.
Sep 9, 13:54 CEST
Investigating - Symptom: Errors in Mortgage Agreement, Agreement Validator and Credit Score
Reference: INC0070347
Technical impact: Unknown
Business impact: Unknown
Next status: 14:00
Sep 9, 12:40 CEST
ES1: We are experiencing an outage
Postmortem - Read details
Sep 10, 14:29 CEST
Resolved - Issue has been resolved, and environment is working again.
Sep 9, 09:11 CEST
Investigating - Symptom: Creating agreement fails.
Reference: INC0070194
Technical impact: rs-rp-mortgageloan-legacy returns 500
Business impact: Creating agreements in test fails
Next status: 10:15
Sep 9, 08:39 CEST

Sep 8, 2026

ET1: Experiencing outage
Resolved - Data refresh is done, and environment working
Sep 8, 15:16 CEST
Update - We are currently experiencing an issue where agreements are failing during disbursement.
The team is investigating the cause.

Next status: 15:00
Sep 8, 12:59 CEST
Identified - Symptom:
Due to miscommunication in refresh, the refresh task was started Thursday evening. at 18:00. This task was not planned to start before today at 18.00. Because of this, the environment is not working.

Reference:
N/A

Technical impact:
N/A

Business impact:
N/A

Next status: (default 90 minutes rounded off to nearest quarter)
We have discussed the option for restore, but this will take several hours and not be finished end of business day. We have therefor decided carry on with the data-refresh instead.

Next status Monday morning: 08:00 - after new data-refresh.

We apologize for any inconvenience.
Sep 4, 10:02 CEST

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

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