All Systems Operational

NRP Production Operational
Agreement Change Request Operational
Agreement Validator Operational
Customer Operational
Digital Signing Operational
Document Archive Operational
Encumbrance Ranking Operational
Fee Type Operational
Land Registry Operational
Loan surveillance Operational
Mortgage Calculation Operational
Mortgage Agreement Operational
Mortgage Loan Operational
Mortgage Proposal Operational
Product Catalog Operational
Real Property Operational
X-act Operational
TotalKreditXperten Operational
Credit Score Operational
Self service solutions Operational
Valuation Operational
Xportalen Operational
ES1 Environment Operational
ES1 - environment smoke test status Operational
ES1 - Mortgage Loan Operational
ES1 - Real Property Operational
ES1 - Customer Operational
ES1 - Product Catalog Operational
ES1 - Fee Type Operational
ES1 - Mortgage Proposal Operational
ES1 - Agreement Change Request Operational
ES1 - Digital Signing Operational
ES1 - Encumbrance Ranking Operational
ES1 - Mortgage Agreement Operational
ES1 - Document Archive Operational
ES1 - Mortgage Calculation Operational
ES1 - Agreement Validator Operational
ES1 - Land Registry Operational
ES1 - Loan Surveillance Operational
Credit Score Operational
ES1 - Valuation Operational
ET1 environment Operational
ET 1 environment smoke test status Operational
ET1 - Mortgage Loan Operational
ET1 - Real Property Operational
ET1 - Customer Operational
ET1 - Product Catalog Operational
ET1 - Fee Type Operational
ET1 - Mortgage Proposal Operational
ET1 - Agreement Change Request Operational
ET1 - Digital Signing Operational
ET1 - Encumbrance Ranking Operational
ET1 - Mortgage Agreement Operational
ET1 - Document Archive Operational
ET1 - Mortgage Calculation Operational
ET1 - Mortgage Calculation Operational
ET1 - Agreement Validator Operational
ET1 - Land Registry Operational
ET1 - Loan Surveillance Operational
ET1 - Credit Score Operational
ET1 - Valuation Operational
General announcements Operational
Telephony Operational
NRP-Support Telephony Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

No incidents reported.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

Postmortem - Read details
Nov 13, 10:50 CET
Resolved - Incident was resolved by a rollback of deployment
Nov 11, 10:21 CET
Investigating - Symptom: Login failure across multiple Totalkredit solutions (Ejendomsadministration, Kundeadministration, Nødlidende Sager, Erhvervssag, Pengeinstitutadministration, Daglig Opfølgning). Login attempts are unresponsive.
Reference: INC0084809
Technical impact: Authentication requests failing across multiple web applications
Business impact: Administrative and case-management systems inaccessible, delaying workflows.
Next status: 11:00

Nov 11, 09:24 CET

Nov 10, 2026

Postmortem - Read details
Nov 11, 08:40 CET
Resolved - JN have identified the issue to a faulty firewall rule that for unknown reason was activated earlier today. We have verified connection has been recovered. We will follow in post mortem with further details on the incident.
Nov 10, 19:26 CET
Update - The network team at JN Data is still investigating the issue.

Next status: Tomorrow at 09:00.

Nov 10, 15:03 CET
Update - Network team at JN Data is still investigating the issue.

Next status: 14:30

Nov 10, 13:26 CET
Update - We are still investigating the issue.

Next status: 13:30

Nov 10, 12:06 CET
Investigating - Symptom: Unable to generate oAuth tokens
Reference: INC0084517
Technical impact: Unable to generate oAuth tokens
Business impact: Not possible to test
Next status: 12:30

Nov 10, 11:07 CET
Postmortem - Read details
Nov 11, 08:40 CET
Resolved - JN have identified the issue to a faulty firewall rule that for unknown reason was activated earlier today. We have verified connection has been recovered.
Nov 10, 19:24 CET
Update - The network team at JN Data is still investigating the issue.

Next status: Tomorrow at 09:00.

Nov 10, 15:03 CET
Update - Network team at JN Data is still investigating the issue.

Next status: 14:30

Nov 10, 13:26 CET
Update - We are still investigating the issue.

Next status: 13:30

Nov 10, 12:06 CET
Investigating - Symptom: Unable to generate oAuth tokens
Reference: INC0084517
Technical impact: Unable to generate oAuth tokens
Business impact: Not possible to test
Next status: 12:30

Nov 10, 11:08 CET

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Postmortem - Read details
Nov 6, 09:48 CET
Resolved - The issue has been resolved, and document archiving is now working as expected.
Nov 2, 09:37 CET
Investigating - Symptom: Problems when archiving documents
Reference: CS0220139
Technical impact: Receiving status code: 500 when archiving
Business impact: Documents are not archived
Next status: 09:45

Nov 2, 07:52 CET
Postmortem - Read details
Nov 6, 09:49 CET
Resolved - The issue has been resolved, and document archiving is now working as expected.
Nov 2, 09:37 CET
Investigating - Symptom: Problems when archiving documents
Reference: CS0220139
Technical impact: Receiving status code: 500 when archiving
Business impact: Documents are not archived
Next status: 09:45

Nov 2, 07:53 CET

Nov 1, 2026

No incidents reported.