Symptom
Alerts on Mortgage Customer and Digital Signing
Impact
NRP, X-Portalen and Centerportalen
Root cause
A deployment of a service resulted in a restart of the service cluster i is located on
Resolution
The deployment was completed and the servers and services that was affected was restarted
Actions
The service team will verify the standard deployment procedures of their service, to mitigate the risk of a repeat of the scenario. A change request for the deployment tool to provide warnings when the chosen method of deployment involves restart of servers.
Event started at: 08:14
Event ended at: 08:35
Recorded Downtime: 21 minutes